Black Pixel Media Shop

Return Policy

  1. Items must be returned within 7 days from the day you receive your order.
  2. Merchandise must be unworn, tags attached, and free of ANY defects.
  3. If the above requirements are met, a refund will be granted for the original amount paid for the merchandise. Shipping costs are not refunded.



Exchanges 
If you would like to exchange your item(s) for a different size or color, please return the purchased item for a refund and place a new order for the desired item. 

Steps for Making a Return 

  1. To request a return label, please contact us.
  2. Place the prepaid return label on the outside of your package. 
  3. Drop off at any USPS store location.
  4. Keep tracking information for your records. The tracking information is located on the label.
  5. Please allow 2-5 business days from the time we receive the return for a credit to be issued. 
  6. Items that are marked FINAL SALE will NOT be accepted. 


If you have further questions, please contact us.

Refused Packages
Any order that is not able to be delivered by USPS will be returned to our warehouse and treated as a return. The customer will be given a full credit for the item(s) purchased. Shipping costs are NOT refunded.

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